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Welcome to the Netgate Service Desk Portal!

Create an account and manage your ticket online

For support requests, create an account and login.

For sales, pre-sales questions, quote requests, and RMA inquiries, please create an account and login, or e-mail sales@netgate.com

For Netgate Partner Inquiries of all types, e-mail partners@netgate.com

For Netgate Professional Services, email professional.services@netgate.com

To purchase a support subscription for pfSense, click here. Telephone support is reserved for customers with Enterprise subscriptions.

Support subscriptions are on a per-install basis. You will need the Netgate device ID and/or serial number from the unit with the support subscription. For more information, please see our support FAQ.

Documentation:

Documentation for pfSense and TNSR can be found online.

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