Give us your email address and instructions to reset your password will be emailed to you.
Welcome to the Netgate Service Desk Portal!
Create an account and manage your ticket online
For support requests, create an account and login.
For sales, pre-sales questions, quote requests, and RMA inquiries, please create an account and login, or e-mail firstname.lastname@example.org
For Netgate Partner Inquiries of all types, e-mail email@example.com
For Netgate Professional Services, email firstname.lastname@example.org
To purchase a support subscription for pfSense, click here. Telephone support is reserved for customers with Enterprise subscriptions.
Support subscriptions are on a per-install basis. You will need the Netgate device ID and/or serial number from the unit with the support subscription. For more information, please see our support FAQ.
Documentation for pfSense and TNSR can be found online.